Tool: How to create your organizations WHY

By Erik Korsvik Østergaard, 31. May 2016

Our mission and purpose is … what?

The past few weeks I’ve both seen some presentations on how to find your organizations WHY and purpose, and I have been part of such process myself in an organization.

Here’s one of my tools for creating your organizations WHY, based on +50 workshops in organizations and teams over the last years.

Step 1: Understand why you need a WHY

Get acquainted with the philosophy and psychology behind having a purpose. Here are some good places to start:

Find your why

Source: Simon Sinek via Forbes

Also, you must understand, that finding the purpose can be a cumbersome and long-lasting process, that even can take months or years to nail perfectly. And you should be ready for adjusting it over time.

And, we’re not discussing your personal WHY, which is a similar but slightly different approach. I’ve taken Simon Sinek’s online course on this in order to teach others how to do it, but it’s not in scope for this blog post.

This process has turned out to work in 9 of 10 cases, but might still need adjustment to fit your context.

Step 2: Setup a 3 hour workshop

  1. Watch the Simon Sinek TED Talk video together. Debate if afterwards.
  2. Debate what your organization really(!) does. Answer these questions:
    • What problem are you solving?
    • For whom?
    • What benefit do they get from us?
    • Remember: A good WHY is unselfish, and underlines that what we do is to the benefit of somebody else.
    • Find examples of actions and projects you have executed, that is in line with the purpose. Good examples makes it easier for people to connect with. Storytelling is a huge part of the emotional message, you are conveying.
  3. Work in pairs and debate the WHY and try to come up with a good phrase that captures it. You might need to include HOWs and WHATs, if relevant to either clear your head or understand your WHY
  4. Work in groups of six-ten to show’n’tell your ideas. Inspect and adapt.
  5. Finally, a mutual show’n’tell and debate until you are done. The specific choice of words is important here. It’s all about feelings.

Use the checklist below for what a good WHY is.

I have experienced people get goosebumps when the right phrase for the purpose is on the whiteboard.

Step 3: Let it sink in, then adjust it if needed

A good WHY might have to grow on you and might need adjustment.

Get some feedback on the WHY. Test it. What feeling do you have, when you tell others about the WHY? Does it feel great? And how do they respond to it?

If adjustments are needed, then apply them.

Inspect and adapt.

Step 4: Activate the WHY

You need to activate the WHY

  • Present it properly. Storytelling and visuals are key to the communication.
  • If it feels right, it is right
  • Use the WHY in presentations
  • Use the WHY for framing your activities, both HOW and WHAT
  • Use the WHY for creating motivation and a movement
  • And most of all, use the WHY actively in decision making, when engaging people, when committing to deals, and when prioritizing tasks

Step 5: Use the WHY actively

Let me repeat the last bullet in step 4:

  1. Use the WHY actively
    • in decision making
    • when engaging people
    • when committing to deals
    • when prioritizing tasks
    • etc
  2. Use the WHY actively
  3. Use the WHY actively

Words without actions are dead words.

The checklist for a good why

  • Why do we need a WHY or a mission statement?

    To Inspire & Motivate
    To be the core of brand and communication
    To set purpose, direction & focus
    To separate moderately successful companies from hugely successful companies

  • What is a good mission statement?

    A good WHY immediately answers these questions:

    Why does this organization exist?
    Why should anyone care?
    Why do you go to work?

  • What is a good WHY?

    Has to frame every single thing we do
    Has to make sense to our customers
    Has to help us succeed
    Has to be just one sentence
    Is unselfish, and it underlines that what we do is to the benefit of somebody else

The Expert level

A great WHY ensures, that we work to solve the “Global Grand Challenges” as described by Singularity University: Food. Education. Water. Security. Global Health. Energy. Environment. Poverty. Space.

A great WHY ensures, that we work to reach The 17 Sustainable Goals as described by the UN.

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#BookReview of #TheResponsiveLeader from #ReadersF #BookReview of #TheResponsiveLeader from #ReadersFavorite - https://readersfavorite.com/book-review/the-responsive-leader

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The Responsive Leader: How to Be a Fantastic Leader in a Constantly Changing World by Erik Korsvik Østergaard is the kind of book that helps business leaders who are looking to adapt and thrive in the future of work environments. Breaking it down in a simple, easy to read manner, Østergaard shows that the true testament of a successful business is how fully its leaders are able to blend their knowledge of leadership and management with this new age of technology, the so called "Fourth Industrial Revolution". In The Responsive Leader, Østergaard shows readers how to align the organizational mission and goals with current society to create a well engineered environment. Drawing on his experience as an engineer, the author guides the reader expertly through his thought processes, highlighting resources and changing the way we think about business. 
The Responsive Leader by Erik Korsvik Østergaard is a well written and informative text. It is written in a way that makes for easy consumption and provides a great range of insights from which businesses and organizations of all levels will be able to glean many helpful tips, as Østergaard busts myths that may hold industry back and limit growth. It's certainly a book that will open many readers' eyes. In an exhaustive text, Østergaard leaves no stone unturned with The Responsive Leader as he seeks to encourage business owners to remain relevant to their employees and customers. He also provides a great resource for those looking to take their business to extraordinary heights.
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