You get it from helping other people – and from getting help! When you help someone with a problem, both you and the one you’re helping will produce an amount of dopamine. It creates a good feeling and a bond; and since it’s addictive, you’ll automatically seek it again. The effect will be a little larger next time – and next time.
Additionally, the person(s) overlooking the two people helping each other will also produce dopamine. Not as much as the two directly involved, but still enough to notice it and have an effect.
Hence, as a leader you should seek to:
- Encourage employees to help each other, and make it visible
- Establish frequent meetings in your project or environment, where you seek and get help
- Visualize and celebrate results, even the small ones (traceable achievements and gamification).
This is one of the reasons for having kanban-standup meetings: To bring up issues in the open in order to connect people for problem solving – and to let it be visible. We seek to establish and nurture relations between the employees. That’s also why social media is a great means for culture, as it exposes help, support, achievements and acknowledgements. Results and relations are what we seek (ref. Alexander Kjerulf, the Chief Happiness Officer).